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Water softeners · Installed & serviced

Puronics in Eastern Iowa

The softener line we install against Marion's 18–20 grain water.

Puronics is the water-softener brand Hanna installs and services: whole-house softeners and filtration from a Livermore, California water-treatment manufacturer whose lineage goes back to 1947. Its systems pair a usage-learning iGen digital control valve with SilverShield HYgene bacteriostatic filter media — technology adapted from NASA's silver-ion water purification — and the flagship units are WQA-certified to NSF/ANSI 44 for hardness reduction.

Prefer to type? Text us at (319) 377-2809 — same-day service for most repairs and free estimates on work over $500.

The company

Who makes it

Puronics began in 1947 as the Ionics Consumer Water Products Group, became the independent Puronics brand in 2006, and has been part of Franklin Electric since 2021. It manufactures residential and commercial water softeners, no-salt conditioners and drinking-water systems from its Livermore, California headquarters.

Source: Puronics — company history (Ionics 1947 → Puronics 2006 → Franklin Electric 2021)

What we install from Puronics

Bacteriostatic softeners (Hydronex-class)

Whole-house softener/filter combos whose SilverShield HYgene media incorporates MicroSilver Bacteriostasis technology — based on NASA's silver-ion purification for the Space Shuttle Orbiters — into activated carbon to inhibit bacteria growth in the media bed while reducing tastes and odors.

iGen digital control valve

The patented iGen microprocessor control tracks roughly 60 days of household usage history so the unit regenerates on demand rather than on a clock — less salt and less wastewater — and alerts you when the SilverShield filter is due for replacement.

Certified performance

Flagship Hydronex iGen systems are certified by the WQA to NSF/ANSI 44 for reduction of hardness minerals, barium and radium 226/228, and to NSF/ANSI 372 for lead-free compliance.

Puronics × Eastern Iowa

Why the local water changes the answer

Marion's municipal supply runs 18–20 grains per gallon — roughly double the 'very hard' threshold — and the private-well towns can run harder with iron on top. A correctly sized Puronics softener is the equipment-protection play: it's what lets the water heater, tankless unit, fixtures and appliances behind it reach their design life. We size from a real tap test, not a guess.

Your town's number matters

Marion runs 18–20 grains per gallon; Cedar Rapids softens at the plant; the well towns are test-first. We compiled the verified hardness for all 15 towns we serve.

Warranty & workmanship

What the warranty actually says

Manufacturer coverage

Puronics backs its systems with a limited lifetime warranty on the flagship residential lines — with the usual condition that the unit is properly installed and maintained. Confirm the current written terms for your exact model at install time; we go over them before you sign anything.

Source: Puronics — water treatment systems (warranty and certifications)

Why a pro install protects it

A softener install touches your main water line, a drain and a bypass, and the manufacturer's warranty assumes proper installation. Sizing is the part that matters most: daily household usage times your actual tested hardness sets the capacity class. We test at your tap first, size honestly, and pull the permit where the jurisdiction requires it.

Good questions

Answers before you call.

Still wondering about something specific? We’re happy to talk it through — no obligation.

Why does Hanna install Puronics softeners?

Because they hold up against genuinely hard water. Marion's 18–20 grain supply is a brutal duty cycle for a softener, and the Puronics demand-regeneration control plus bacteriostatic media has proven reliable here — and it's a line we can service and get parts for locally.

What size Puronics softener do I need?

Multiply the people in your house by daily water use, times your tested hardness — that's the daily grain load the unit has to remove between regenerations. We run that math from a real tap test, free with a quote, before recommending a capacity.

Is a no-salt conditioner an option instead?

Puronics makes no-salt conditioners, and for some homes they're the right call — but at Marion-level hardness a true ion-exchange softener is usually what protects water heaters and fixtures. We'll give you the honest answer for your water, not the bigger ticket.

Sources

Compiled July 2026 from manufacturer pages and warranty documents. Manufacturers revise terms — always confirm the current warranty for your exact model, or ask us and we'll pull it for you.

One more thing

Ready for Puronics — or a straight answer about it?

One call gets a licensed Hanna tech who installs Puronics every week — hourly pricing you understand before we arrive, free estimates on work over $500. Call or text (319) 377-2809.

The Hanna crew — 22 local pros, hourly paid, no quotas.

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